Anyone who has been to the following locations at these times should monitor their health, if they develop even the mildest of COVID-19 symptoms, get tested. Scroll down for full list of locations and dates in Brisbane.
Contact tracing self-assessment
Please complete the following questions to find out what to do next if you have been in one of these locations.
Have you been in a location listed below?
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If you haven’t already been contacted by health authorities and think you should be deemed a close contact of a confirmed case, call 13 HEALTH (13 43 25 84)
Other alerts
Any individuals who dined in at The Jam Pantry café during this time will be contacted by the local Public Health Unit.
Anyone else who dined at the café outside these hours on that day should come forward for testing if they develop any COVID-19 symptoms.
To prevent the spread:
Stay home if you are sick
If you have any COVID-19 symptoms, no matter how mild, get tested
Stay 1.5 metres away from other people—think two big steps
Wash your hands with soap and water, or hand sanitiser
Leave a location if it is crowded.
If you have any concerns about your health, contact your doctor or contact 13 HEALTH (13 43 25 84).
VA962 Virgin Brisbane to Sydney 17 August 2020 Arrived 5.40pm
Close contact rows for flight VA962 from Brisbane to Sydney on 17 August 2020
NSW Health is currently in the process of contacting passengers who were seated in rows 25 to 29 on flight VA962 from Brisbane to Sydney on 17 August 2020. Anyone who was seated in these rows should immediately quarantine and if they develop any COVID-19 symptoms, get tested.
All other passengers are low risk. They should monitor their health and if they develop any COVID-19 symptoms, even mild, get tested.
Please note that public contact tracing alerts are removed after 14 days as they are no longer applicable.
Advice for passengers arriving on any flights with a confirmed case of COVID-19
All travellers arriving in Queensland from interstate or overseas are required to quarantine for 14 days (unless you are an exempt person). This applies to everyone, even those who don’t have any COVID-19 symptoms. Please follow the advice given to you at the airport.
If you develop any COVID-19 symptoms during quarantine, no matter how mild, you must call your doctor or 13 HEALTH (13 43 25 84) straight away. Call emergency services on 000 if you are very sick.
Contact tracing for COVID-19
If a person gets a positive test result for COVID-19, we do what is called ‘contact tracing’. This is to prevent the virus spreading further through the community. It is the same process that we use with other contagious viruses like measles.
As part of this process, we speak to the sick person to find out who might have had close contact with them when they would have been infectious.
If there are people who had close contact with the sick person, our staff get in touch with them directly. If they start showing symptoms, we get them assessed faster and take the right action.
If we can’t find the people who had been in close contact with a person who tested positive, we will issue an alert on our website and through media and social media. This lists the dates, times and places where the sick person was. We ask the public who may have had contact with that sick person at one of those times or places to contact us.
Close contact
Close contacts are people who have had face-to-face contact with a confirmed or probable case for more than 15 minutes in total over the course of a week. For example, having three chats of five minutes each over seven days is considered 15 minutes total contact.
Close contacts are also people who have shared an enclosed space with a confirmed or probable case for more than two hours.
This contact period is counted from 48 hours before the start of the person’s symptoms.
We are not looking for people who passed the sick person on the street or in a shop, as the risk to them is extremely low.
The local public health unit will tell you if you have been deemed a close contact of someone who has COVID-19. They may direct you to quarantine in provided accommodation for 14 days. If you get sick with any COVID-19 symptoms during that period, even mild, get tested immediately.
If you haven’t already been contacted by health authorities and think you should be deemed a close contact of a confirmed case, call 13 HEALTH (13 43 25 84).
Last updated:23 August 2020
